Industries
One system, the way your industry works
Pick your industry. See what Resappi takes off your plate and what stays with you.
Field service
Unbilled hours cost more than you think.
A tech does 30 extra minutes and skips the log — “it was small”. Per year that is hundreds of hours per person. Resappi logs it on the visit.
Common problems
- —Service visits are sales visits — without data they are wasted
- —Churn is spotted too late: complaints, visits thinning out
- —Contracts in one place, invoicing in another, work orders in a third
What Resappi fixes
- —Mobile work order: live logging on site
- —Contract renewals are added to the calendar automatically before expiry
- —Churn alert when activity drops below normal
- —Billable extras split from contract work automatically
5–7×
costlier to win a new customer than keep one
Bain & Company / HBR, "The Value of Keeping the Right Customers"
30min
unbilled extra work per visit if it is not logged
Resappi customer data, field-service firms 2024
5%
annual churn = 40% of customers lost over 10 years
Fred Reichheld, "The Loyalty Effect" (Bain & Company)
Construction & infrastructure
10–20% of your projects lose money. Leadership does not know.
The number arrives in the year-end accounts, six months late. Resappi shows project margin live — as soon as work starts.
Common problems
- —Quote in Excel, work order in the ERP, invoice in finance — they do not talk
- —The full picture only emerges after manually combining the data
- —Overspend is spotted only when it is too late
What Resappi fixes
- —Per-project margin visible live for the whole job
- —Automatic alert when the job is heading over budget
- —Quote → project → invoice in one system, no copy-paste
- —Subcontractor costs linked directly to the project
10–20%
of projects lose money without real-time tracking
PMI Pulse of the Profession 2023
1 week
how much later the problem is seen in Excel shops
Resappi customer data, construction firms 2024
3
systems you have to harvest by hand
CFOs & finance leaders
Sales and the CFO have different numbers. Who is right?
Only 26% of SMEs trust their sales data. Resappi joins pipeline and finance into one truth — live.
Common problems
- —CRM, books and ops live in silos — three truths
- —The CFO reports the past, does not forecast
- —Invoice errors and reconciling eat the team’s week
What Resappi fixes
- —The sales pipeline shows what to expect next quarter
- —Invoice automation: enter once, it goes out
- —Live dashboards, no handmade reports
- —Procountor: the books sync on their own
26%
of SMEs trust their sales data
McKinsey & Company, "The Data-Driven Enterprise" 2023
27%
shorter sales cycle in an integrated stack
Aberdeen Group, "CRM Integration ROI Report" 2022
72%
of firms lose over 10% of revenue to integration gaps
MuleSoft Connectivity Benchmark Report 2023
B2B sales & RevOps
Sales, marketing and service last spoke at the annual meeting.
When data does not travel, the customer retells the story every time. Resappi keeps the threads in one place.
Common problems
- —A lead moves from sales to service through three systems, and facts drop
- —Win-rate maths needs three systems mashed in Excel
- —A new salesperson cannot find the history — onboarding takes weeks
What Resappi fixes
- —One customer card: sales, project, service and invoice in one view
- —Automated workflows: lead in → CRM card, task, email
- —Win rate and CAC in real time — no digging through spreadsheets
- —Pipeline forecast comes from the pipeline itself
5h
Resappi onboarding for a new seller (vs weeks the old way)
1 place
full history from first sale to invoice
3×
faster reporting when the data is in one system
Salesforce State of Sales 2023
IT services & consulting
The same fact is copied into three systems. The error happens every time.
Quote in CRM, project in another tool, invoice in finance. 72% of firms lose revenue in that gap. Resappi closes it.
Common problems
- —Copying quote→project→invoice raises the odds of a mistake
- —Projects and invoicing living apart means unbilled hours
- —Overload is invisible until deadlines snap
What Resappi fixes
- —An accepted quote becomes a project — no copy-paste
- —Hours hit the project, the invoice follows
- —The resource calendar shows who is booked, when, on what
- —APIs: Jira, GitHub, Slack — the data does not wander
72%
of firms lose over 10% of revenue to integration gaps
MuleSoft Connectivity Benchmark Report 2023
0×
manual copying in the quote–project–invoice process
Measured results from Resappi customers, 2024
15h/month
time saved from automated reporting
Resappi customer data, IT services 2024
For growing SMEs
Five systems, five truths, no whole picture.
When the team grows from five to fifteen, Excel breaks. Resappi brings sales, projects and finance into one system.
Common problems
- —Seeing the full customer picture means opening five systems
- —The monthly pack is handmade — leadership gets numbers weeks late
- —As you grow, the tool count multiplies and the bill runs
What Resappi fixes
- —All customer data, projects, quotes and invoices in one place
- —5-hour go-live — not a six-month implementation
- —Native Procountor, Pipedrive, Netvisor
- —Support in Finnish and Finnish finance logic built in
57
modules on one platform, one invoice
5h
go-live (vs 3–12 months on a classic ERP)
Gartner ERP Implementation Study 2023
Ready to get started?
Join the waiting list
No commitment. Go live in 5 hours. Support in Finnish.