Switching ERPs is a big project. But sometimes not switching costs more. Here are five clear signs.<\/p>\n
Sales data is in the CRM, project info is in a project management tool, invoices are in the accounting software and customer messages are in email. Getting a full picture of a single customer means going through five systems.<\/p>\n
Data updates at different rates in different places, and nobody knows which version is authoritative. This isn’t just slow \u2014 it produces errors.<\/p>\n
What it should be:<\/strong> All customer data, projects, quotes, contracts and invoices in one system where information updates once and is visible everywhere.<\/p>\n Excel open, data copied from multiple sources, tables updated by hand. Leadership gets the numbers with weeks of delay and makes decisions based on stale information.<\/p>\n What it should be:<\/strong> Automated dashboards that update in real time. Leadership sees the key numbers anytime without a single manual step.<\/p>\n What has been sold to the customer, what was agreed, which complaints are open \u2014 the information lives in colleagues’ inboxes or in the depths of outdated files. The customer has to explain their situation all over again.<\/p>\n That costs credibility.<\/p>\n What it should be:<\/strong> A 360-degree customer card that shows everything \u2014 from communications to invoicing, from quotes to complaints \u2014 at a single glance.<\/p>\n Old ERPs require a VPN or only work on the internal network. A field worker can’t log hours on site. A salesperson can’t build a quote at the customer’s location.<\/p>\n What it should be:<\/strong> A fully browser-based system that works on any device, anywhere, without installations or VPN connections.<\/p>\n Integrations to accounting, e-commerce and payroll were built by hand, and nobody really knows how they work. Or they don’t exist and data is moved manually \u2014 which means errors and delays.<\/p>\n What it should be:<\/strong> Open APIs and ready-made integrations to common systems \u2014 accounting, banks, email and calendars.<\/p>\n Modern cloud-based ERPs go live in weeks \u2014 not months. Resappi’s free assessment takes 15 minutes. After it you’ll know exactly what a new system would bring your company and what a realistic rollout timeline looks like.<\/p>\n The cost calculation for changing ERPs is often done wrong: the price of the new system is calculated, but the cost of the old one is left out.<\/p>\n The old system eats money in four ways:<\/p>\n When these are summed up, the cost of the new system is a small fraction of the total savings. Resappi’s free assessment quantifies concretely how much your current system costs you \u2014 and the timeline on which a new one pays for itself.<\/p>\n","protected":false},"excerpt":{"rendered":" Switching ERPs is a big project. But sometimes not switching costs more. Here are five clear signs. Sign 1: The full customer picture requires five…<\/p>\n","protected":false},"author":1,"featured_media":113,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_robots":"","rank_math_canonical_url":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-203","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/posts\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":0,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/posts\/203\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/media\/113"}],"wp:attachment":[{"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/media?parent=203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/categories?post=203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resappi.com\/blog\/wp-json\/wp\/v2\/tags?post=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Sign 2: The monthly report takes several hours<\/h2>\n
Sign 3: A new salesperson can’t find the customer history<\/h2>\n
Sign 4: The system doesn’t work outside the office<\/h2>\n
Sign 5: Integrations break on upgrades<\/h2>\n
Recognised three of these? Your system is slowing growth.<\/h2>\n
Your old system costs you every month \u2014 have you actually added it up?<\/h2>\n
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